Returns & Refunds
Every fragrance is checked, sealed and packed with care before it reaches you.
Last updated 1 October 2026As fragrance is a personal product, all sales are final. We do not offer returns or refunds.
All sales are final
Fragrance is a personal product. To protect every customer, a bottle cannot be resold once it has left the House, so we do not accept returns or offer refunds on any order, opened or unopened.
Please review your order carefully before you check out.
Damaged or incorrect orders
If your order arrives damaged, leaking or is not what you ordered, we will send a replacement at no cost. Write to us at hello@feminista.co.in within 48 hours of delivery.
Your order number
So we can find your order right away.
Photos of the item
Showing the bottle and the issue clearly.
Photos of the packaging
The outer box, as it arrived.
Cancellations
Orders cannot be cancelled once they have been dispatched. If you need to change something before then, write to us at hello@feminista.co.in as soon as possible and we will do our best to help.
Not sure which is yours?
The Discovery Set holds Locken, Vers and Fresca in travel sizes, so you can wear each one before choosing a full bottle.
If your order arrives damaged, write to us within 48 hours of delivery and we will make it right.